Who We Are
Trust-In Ltd is a private limited company incorporated in England & Wales, operating as a specialist recruitment agency focused on infrastructure engineering, DevOps, platform engineering, and cloud-native roles.
For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Trust-In Ltd is the Data Controller of all personal information collected through this website.
Data We Collect
We only collect personal data when you voluntarily submit it through one of our website forms. We do not collect data passively through tracking or surveillance technologies.
We do not collect payment information, government ID numbers, biometric data, or special category data (race, religion, health, sexual orientation) through this website.
How We Use Your Data
We use the data you provide solely for the following clearly defined purposes:
- Newsletter — to send The Brief, our monthly recruitment insights newsletter, to subscribers who opted in
- Hiring enquiries — to respond to your enquiry and conduct the requested recruitment search on behalf of your company
- CV submissions — for Marcus to personally review your profile and contact you about relevant senior roles
- Hackathon registrations — to manage your participation and send event communications
- Internal records — to maintain records of interactions as required for legitimate UK recruitment agency operations
- Legal compliance — to comply with applicable laws and regulatory obligations
We do not sell, rent, trade, or share your personal data with any third parties for marketing, advertising, or profiling purposes.
Legal Basis for Processing
Under UK GDPR Article 6, we rely on the following lawful bases to process your personal data:
You may withdraw consent at any time by emailing executive@trust-in.co.uk. Withdrawal does not affect the lawfulness of processing prior to withdrawal.
Data Storage & Security
Your data is stored and processed using enterprise-grade, security-certified infrastructure:
CV files are stored in private Supabase storage buckets and are accessible only to Trust-In staff. They are never publicly listed, indexed, or shared without your explicit consent.
In the event of a personal data breach that is likely to result in risk to your rights and freedoms, we will notify the ICO within 72 hours and affected individuals without undue delay, as required by UK GDPR Article 33-34.
Third-Party Services
We use the following sub-processors to operate our website. Each acts only on our instructions and has its own data protection obligations:
We do not use Google Analytics, Facebook Pixel, LinkedIn Insight Tag, or any advertising or behavioural tracking technologies on this website.
International Data Transfers
Some of our third-party service providers operate servers or process data outside the United Kingdom and European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place as required by UK GDPR Chapter V.
By submitting data through our website, you acknowledge that your personal data may be transferred to and processed in countries outside the UK, subject to the safeguards described above. You have the right to obtain a copy of the relevant transfer mechanism by contacting us.
Automated Decision-Making
We are committed to transparency regarding how candidate data is evaluated.
Trust-In does not use automated decision-making or profiling to screen, rank, or reject candidates. Every CV submitted through our website is personally reviewed by Marcus. No algorithms, AI scoring tools, or automated filters are applied to your application.
This means you are not subject to any decision based solely on automated processing that produces legal or similarly significant effects, as described in UK GDPR Article 22. All decisions relating to your candidacy are made by a human being.
If this policy changes in the future, we will update this notice and notify existing data subjects accordingly before any automated processing begins.
Your Rights Under UK GDPR
As a data subject, you have the following rights under UK GDPR. We will respond to all valid requests within 30 days:
Request a copy of all personal data we hold about you (Subject Access Request)
Request correction of inaccurate or incomplete personal data
Request deletion of your data where there is no compelling reason to continue processing
Request that we pause processing of your data in certain circumstances
Receive your data in a structured, machine-readable format (JSON/CSV)
Object to processing based on legitimate interests or for direct marketing
To exercise any right, email executive@trust-in.co.uk with the subject line "Data Rights Request". We may need to verify your identity before processing the request.
You have the right to lodge a complaint with the Information Commissioner's Office (ICO) at any time: ico.org.uk / 0303 123 1113. We would, however, appreciate the opportunity to address your concerns before you approach the ICO.
Cookies & Local Storage
Our website uses minimal, strictly necessary browser storage. We do not use any non-essential cookies.
We do not use tracking cookies, advertising cookies, analytics cookies (Google Analytics, Hotjar, etc.), or any third-party cookies. Under UK PECR, no cookie consent banner is required as we use only strictly necessary cookies.
Data Retention
We retain personal data only for as long as necessary for the purpose it was collected, or as required by law. Our retention schedule:
After the applicable retention period, data is securely and permanently deleted from all systems. To request early deletion, email executive@trust-in.co.uk with the subject "Deletion Request".
ICO Registration
As a UK data controller that processes personal data, Trust-In Ltd is registered with the Information Commissioner's Office (ICO) as required under the Data Protection (Charges and Information) Regulations 2018.
You can verify our registration on the ICO's public register at ico.org.uk/ESDWebPages/Search by searching for "Trust-In Ltd".
Action required: If you have not yet registered with the ICO, you must do so before processing personal data. Registration costs £40–£60/year for small organisations. Visit ico.org.uk/for-organisations/register to register.
Contact & Data Requests
For any questions about this Privacy Policy, to exercise your data rights, or to make a complaint, please contact us:
Trust-In Ltd
71-75 Shelton Street, Covent Garden
London, WC2H 9JQ, United Kingdom
Incorporated in England & Wales
This policy was last updated on 25 May 2025.
We may update this policy periodically. Material changes will be communicated via email to existing data subjects. Continued use of our website after changes constitutes acceptance of the updated policy.