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Infrastructure Engineer / Conversation AI Unicorn / Kubernetes

San Francisco, CA, USA

Job Type

In Office

Workspace

San Francisco

About the Role

Requirements

The Role

As an Infrastructure Engineer, you will:

  • Design, build and operate our Kubernetes-based infrastructure across multiple environments.

  • Develop and maintain CI/CD pipelines to enable fast, safe deployments.

  • Own core cloud infrastructure (VPC, networking, security, storage, identity) using Infrastructure-as-Code.

  • Improve our observability stack (logging, metrics, tracing) and lead incident response and post-mortems.

  • Work closely with backend, data and ML teams to understand their workloads and build scalable, secure solutions.

  • Drive best practices around reliability, performance, cost optimisation and security.

  • Contribute to internal tooling in Python/Go/TypeScript to automate workflows and improve developer productivity.

Tech Stack (you don’t need all of these)

  • Cloud: AWS / GCP / Azure

  • Orchestration: Kubernetes, Helm, Kustomize

  • IaC: Terraform, Pulumi or similar

  • CI/CD: GitHub Actions / GitLab CI / CircleCI / ArgoCD

  • Observability: Prometheus, Grafana, OpenTelemetry, Loki/ELK

  • Languages: Python, Go, TypeScript (or similar)

What We’re Looking For

  • 3+ years’ experience as Infrastructure Engineer, SRE or Platform Engineer.

  • Strong experience running Kubernetes in production (deployments, upgrades, debugging, networking, autoscaling).

  • Solid understanding of Linux, containers, networking, security.

  • Hands-on experience with at least one major cloud provider.

  • Comfortable working with infrastructure as code and modern CI/CD.

  • Ability to debug complex distributed systems and get to root cause quickly.

  • A pragmatic mindset: you care about shipping reliable systems, not just playing with tech.

Nice to Have

  • Experience in high-growth startups or other fast-moving environments.

  • Background working with data/ML workloads (batch + streaming).

  • Experience with PostgreSQL or other relational databases at scale.

  • Participation in on-call rotations and incident management.

Why Join

  • Direct impact on the core infrastructure of a growing product.

  • High calibre team that values ownership, transparency and speed.

  • Competitive salary, meaningful equity and opportunities for progression.

  • Modern stack, real autonomy, and the ability to shape our future platform.

About the Company

We’re a fast-growing Conversation AI startup building large-scale data and AI-driven products to drive customers. Our platform processes millions of events per day and powers critical real-time experiences for our clients.

We’re now hiring an Infrastructure Engineer to help us scale our core platform, improve reliability and performance, and give our product teams a world-class developer experience.

Apply Now
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